Saturday, October 10, 2009

I'll put my hand up for a high five but then take it down

Okay, so yes NJ Transit creating a train that goes to Giants Stadium/Izod center is a great thing. The fact that it doesn't come or go directly to/from NY Penn Station, not a good thing. The service runs frequently when there are concerts and games which is a good thing. Typical train schedule leaving NY Penn Station and ticketing service are beyond a bad thing. The lines for every machine and window wrap around every corner. How about letting riders for this new service purchase tickets online or have additional staff and areas open to sell tickets. Set up makeshift kiosks. Do something.

Please please please explain to me why on a night when there is a concert or a day when there's a sporting event, not every train leaving NY Penn Station and running through Secaucus is NOT stopping in Secaucus? Instead, you have the same trains that typically stop at Secaucus filled to an unsafe capacity of people trying to get to these events. There's no reason why any train leaving NY that travels through the Secaucus station is not stopping there. It's ridiculous.

It's like NJ Transit thinks half way. They have a good idea and then their execution is poor. Follow through and think big picture.

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